| A new program from The Human Dimension
CALM
Coach Approach to Leadership & Management Program
This is the first program of this kind in Canberra. It is our inaugural one and we are doing this as a pilot and at a reduced fee this time and your invited!
The full tuition for the inaugural CALM Program is $3,500 which represents a $1,000 saving on the eventual full fees and includes the full three-day workshop, your personal workbook, reading lists and helpful ongoing resources, 4 months of working with your own professional leadership coach, 1-day follow-up workshop and three group teleclasses of 1.5 hours each.
Reserve you place on the program>>
What is this program responding to?
The Coach Approach to Leadership & Management (CALM) Program is a purpose designed program for anyone with management and leadership responsibilities in Australia’s Public Service who want to be more effective in the way they lead, using the principles and skills learnt by professional executive and corporate leadership coaches.
In the emerging APS of tomorrow and 21st century enterprises generally, the capacity of each person to be responsible for and contribute to overall success is predicated on our ability to successfully manage ourselves and effectively lead others. Leadership needs to be inculcated and demonstrated by everyone irrespective of his or her position.
Our understanding of the current management trends and issues within the APS is reflected in the comments of the APSC, Lynelle Briggs, in a Crawford School Alumni Address in November 2006:
“Our success in implementing new approaches to deal with the challenges ahead, however, will also require public servants who have the skills to manage a diverse and complex web of relationships. We will require people who have strong relationship management skills, willingness and an ability to listen to the views of others, conflict resolution and negotiation skills, and a focus on achieving the best outcomes.
Part of this mix will be developing the capacity of our leaders so that they can successfully drive and implement future reform, and ensure the APS has the organisational capacity to deal with the challenges ahead. Our leaders have an important role to play in fostering the right APS culture for the future; one that facilitates creativity and innovation, and where staff are willing, and supported, to try out new things.
It is also vital that we develop the next generation of leaders to replace the large number of baby boomers who will leave the public service over the next decade. Already, people are getting to senior positions in the public service sooner than they once did, and are less likely to have worked in more than one agency. They don’t necessarily have the depth of experience of their predecessors.
Structured approaches to leadership development become even more important in this environment. In my view, the broader your experience, the better equipped you will be to handle the challenges that emerge from a future reform agenda.”
Why Coaching?
Leaders who take a coach approach during times of change and complexity discover new solutions through developing themselves and others. This gives them the edge and produces the results. How? Rapid responses to the marketplace will be possible only in those organisations that promote continual advances in knowledge within their cultures. To do this, organisational leaders and members alike must radically shift the way they think and act in relationship to work. They must place a new emphasis on learning and the harnessing of individual and collective creativity. This will require a new type of workplace relationship, based on aligning vision, values and behaviours. Coaching provides both a technology and a process for such a relationship, and is one of the cornerstones for organisational evolution.
Coaching emphasizes collaboration, partnership and mutual growth, and this reduces the fear-inducing distinctions among people regarding their status in the organisation.
Coaching is a relationship rooted in mutual respect and rapport.
Coaching is anchored in constructive, respectful language.
Coaching is endorsing rather than diminishing of people’s skills and abilities.
Coaching assists individuals to see more possibilities than limitations in the organisation.
Coaching supports individuals to take personal responsibility for managing their fear by challenging their distorted and limiting assumptions.
Coaching helps people to overcome personal obstacles to their success, including attitudes, beliefs and behaviours.
Coaching provides a structure for establishing and measuring performance goals fairly and objectively.
Coaching offers a model for giving and receiving constructive feedback for improving performance.
Reserve you place on the program>>
Who is this program for?
The Coach Approach to Leadership & Management Program is for you if...
1. You lead a division, branch or work team in the APS. This particular inaugural Canberra program is created specifically for the Australian Public Service. We know and understand your working environment and we will ensure this program complements your other learning and development. Such capabilities as the APS Integrated Leadership System will be incorporated along with new knowledge and skills.
2. You are ready for the next level. You already have some business and management success. You have leadership responsibilities and are accountable for the results you achieve. Typically you have others who report to you and you are committed to a collaborative paradigm in your current leadership and management approach.
3. You want to make a contribution. For you, business isn't just about making money; it's about making a difference. You are committed to doing everything possible to help your people and teams succeed. Your work or your profession is a passion. It's not just something to make a salary or profit until something better comes along.
4. You're willing to experiment and be persistent. The results from your participation in this program don't come instantly, however if you attend the sessions, do the homework and participate fully, you'll see results. If you want to learn skills that will last a lifetime and are willing to step outside your comfort zone to try new things, this program will exceed your expectations.
5. You're ready to grow and learn. You're open for a new level of results and sense of fulfilment which comes from helping others grow and develop in new ways, working smarter instead of harder and leading and managing in new and creative ways. And you're prepared for this to be FUN, not something you should add to your already overcrowded schedule and that you reluctantly think you need to get through.
And the following is true for you...
Right now you…
- Need to have some difficult conversations with one or several people.
- Haven’t identified clearly what you do that gets results, but you would like to repeat it.
- Want to identify and use the critical distinctions which set tomorrow’s managers and leaders apart.
- Have hit a plateau and want to get beyond it.
- Don’t have enough input, ideas, inspiration and support to challenge yourself and get perspective.
And you want to...
- Deal effectively with the challenges you face each day.
- Establish solid, results-producing management and leadership practices.
- Get past your current set of limitations and work from your strengths.
- Get others to change.
- Motivate others and have them maintain it.
- Deal more effectively with the difficult stuff.
- Get ideas, inspiration and support from others who have answers.
If this is an accurate picture of where you are in your management and leadership pathway and where you want to go, The Coach Approach to Leadership & Management Program may be for you.
Reserve you place on the program>>
What are the flow on benefits of this program?
Imagine if you accomplished the following in your business…
1. You'll make better decisions. This is one of the reasons you get paid – to make important decisions. What if you could ensure the decisions you did make were more robust and more likely to produce a better outcome, what would that be worth to your business, not to mention your career?
2. You'll put your new learning into action more consistently. Its one thing to know what using a coaching approach can deliver, but quite another to use them to most effect. We'll get you taking consistent actions based on using more of a coaching approach in conversations, meetings, negotiations, performance reviews, interviews and client and stakeholder management challenges.
3. You'll take all your leadership to a more refined level. The more you fine tune and refine the way you lead, the better it works. You'll take the steps necessary to use the models we will teach you that consistently attract better results.
4. You'll make a bigger contribution to your clients. We put a lot of focus into understanding your situation with over twenty five years of experience in working with thousands of leaders in the APS, so that you are ultimately set up to produce outcomes that are more highly valued and more in demand.
5. You'll take risks and go past current limitations. You can't keep doing what you're doing and expect different results. We'll support you in stepping outside your current frames of reference and to be able to do things you've always wanted to do but avoided up to now.
6. You'll generate more creative, ideas and plans that will lead to breakthroughs in the way you both conduct and manage your team or business.
7. You'll create more balance and power in your personal and professional life. What if you had more time for your family, holidays and outside interests while your business/ team thrived? We'll give you tools and support to make your role and responsibilities more of a joy, not a burden.
Reserve you place on the program>>
What will you experience in this program?
Coaching, as taught in this program, is a critical leadership and management competency. Our mature and experienced coaches provide a professional discipline and skill set which enhances performance, action, creativity, momentum and transformation. Coaching improves employee and organisational resiliency and effectiveness in which people are involved, by having maximum impact and constantly renewing them-selves and their organisations as they experience continuous change.
The following information should answer all of your questions about how the program works and what to expect if you participate.
This program aims to provide more than just another training experience; we offer a system and a structure to get you focused and on track.
The Coach Approach to Leadership & Management Program provides the solid, proven coaching knowledge necessary to develop your leadership and management capabilities. But after you've learned what to do, you apply it and fine-tune it to get long-term results. You experience support and feedback to keep you going in the right direction.
We have created this Coach Approach to Leadership & Management Program to ensure it is really helpful in your development as a leader and manager. You will learn new and different skills and techniques together with practical strategies and then start to implement them actively and consistently.
The key to the effectiveness of a program like this is the structure of support. You'll have specific assignments to implement and then get feedback on that assignment in three ways - from your specially selected mentor coach, in the teleconference follow up sessions and also from your fellow participants. You'll get endless ideas, resources, feedback and encouragement to move things forward.
What you will learn…
1. Introducing Coaching. Includes principles of coaching, differences of coaching, mentoring & training; benefits to you, your team and your organisation; organisational context.
2. Self as a Leader. The personal foundational skills of taking this coach approach. Includes: ‘being’ vs. ‘doing’; self & other awareness; commitment to lifelong learning; meta skills of self reflection & exercising choice; boundary setting; professional presence; self care.
3. A Coaching Approach – the powerful toolkit of coaching. Includes: ‘clean’, direct language and messaging; the language of acknowledgment; deep listening skills; the language to build confidence & self worth and inspiring and enthusing others in the way you communicate.
4. A Coaching Approach – working with your team. Including: taking a coach approach in a team meeting; coaching in a group context; inspiring your team; empowering your team; promoting a ‘coach approach’ with team members; coaching as a developmental tool; giving feedback as a manager from a coach perspective; establishing a coaching and learning culture.
5. Building a Culture of Shared Leadership. Including: coaching effectively in an organisation by taking different perspectives on your work as a leader; developing a culture of shared leadership through the engagement and alignment of peoples' hearts and minds, and the ownership of personal and shared intent and direction; a coaching approach and the competencies defined by the Integrated Leadership System developed for the Australian Government.
Structure of the Coach Approach to Leadership & Management Program…
Too many programs and workshops have someone in front of the room talking to you the whole time (with endless, sleep-inducing Power Point slides). But in the CALM Workshop our coaches spend most of the workshop interacting with participants demonstrating these principles in action through interactive conversations and exercises. You won't be bombarded with data (no boring power point presentations)! You'll work hands-on to build your coaching skills, your implementation plans and your leadership strategies.
The initial workshop will be very hands-on, highly interactive and personalized to your specific needs. It consists of 18 hours of workshop classes over 3 days. You'll leave with ideas, skills and plans to take the work you do to a whole new level. When you have the ideas, know-how and skills to lead and manage more successfully, you'll have a breakthrough in being a highly engaging and effective leader. This isn't hype - we guarantee it.
Following the initial workshop is an ongoing 4-month program designed to support you in implementing your management and leadership plans and aspirations. It consists of 3 teleclasses then a one-day recall. You will be matched with your own leadership coach who will work with you over 4 months on the areas that are important to you.
Each program will consist of up to sixteen participants. With groups of this size you will not be lost in the shuffle. Your issues will be addressed, your questions will be answered and you'll get the support you need. Groups will also divide into sub-groups where you'll interact and give support to each other. In other words, we will keep you moving forward.
In addition, during the CALM Program you'll have direct access to the program presenters who are highly qualified and experienced professional coaches in their own right with over 20 years coaching experience between them. You will be encouraged to ask questions by email and phone anytime.
The THD CALM program has a personal development core as we see leadership is a personal growth process over time that is values based
You will be able to…
- Experience the value of applying the ‘coach approach’ first hand.
- Learn the skills and strategies, which will make the most difference.
- Become a more effective manager and leader - in all aspects of your life.
- Develop a workplace culture that creates greater results and is leader based.
A coach approach becomes ‘natural’ when you…
- Want to contribute to others’ growth and development.
- Get results through engaging the best in others.
- Become client/customer focused and service orientated.
- Contribute to the greater good of the organisation and the wider community.
- Naturally adopt a ‘coach approach’ style.
Reserve you place on the program>>
Who are your program designers and leaders?
The Story of CALM
Over the past ten years since we first offered professional coaching to individual leaders and managers in the APS we realised what we knew and did had to be good for managers and leaders too!
CALM is our purpose-designed program to let you share in the wisdom and power of coaching that can benefit yourself and those around you.
All of the coaches who teach in this program are highly experienced and are leaders in their field.
This Program has been designed from thousands of hours of leadership and corporate coaching experience in working with many clients who face many of the challenges you typically face in any given day. It is designed to make your life easier and more fulfilling and is built around your strengths and of those who report to you.
The content is grounded in reality and the strategies are tried and tested. The results are in. Coaching works!
About The Human Dimension
The Human Dimension is a Canberra based professional service firm specialising in the development of people and the transformation of organisations. Out team of experts provide individual, team and leadership capacity building, organisational change and culture shaping initiatives, through the design, provision and delivery of purpose designed programs and services. We are most often invited in to assist in times of change, renewal or evolution.
We have designed and facilitated Australia-wide leadership and personal development programs to the APS for more than twenty years, with consistent practice of achieving high to very high customer/client satisfaction ratings. This work has included capacity building, coaching programs and services, consulting, management and leadership and team development, culture shaping, change management implementation, and a wide range of people development programs.
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