Client organisation
Department of Environment and Water
Date of commencement
2005
Length of engagement
Two years
Brief description
The National Heritage Management Section needed to build a coherent management team with an emphasis on leadership. It had two new directors and a new branch head, as well as organisational changes. The section had individual technical and professional expertise, yet it needed to work collaboratively to achieve broader goals and to create a team culture and environment for being open, as it had a number of important challenges to meet and did not have a lot of time.
Skills required
- Workshop, meeting and forum facilitation
- Cultural change
- Team building
- Interpersonal skill development
- Change management
Lessons learned
The following is the evaluative feedback received by the branch manager about the service The Human Dimension provided:
“We needed to build a coherent management team with an emphasis on leadership. We needed to create the team culture and environment for us to be open as we had a number of important challenges to meet and we did not have a lot time. You (THD facilitator) were able to lead, not drive, the conversations we had as a group, both in the preliminary workshops and follow up monthly forums. You were able to be flexible and respond properly to changing needs of individuals and us as a group. You were able to recognise and be intuitive enough to recognise what was needed to help us grow as a more effective team. We learnt more about how and why people think the way they do and this helped us get to the core issues and solutions much faster. With our different background, experience and views you were able to provide a framework for us to have a number of important strategic conversations.
We easily got 18 months to 2 years in efficiencies in developing as a proper functioning team, which we would not have achieved without your involvement. I have been in other management roles as part of teams where we never achieved this.
We really began to work on our business rather than just in it. The timing, of having you work with us, was important as we were able to have conversations together we would not have had if we were left alone.”
Relevance to potential clients
You will be able to represent the various branches more accurately to stakeholders, because you will understood each other’s perspective more clearly, as your roles invariably overlap. You will increase your degree of confidence of what to talk to others about and you will minimise duplication.
Please contact us if you would like to learn more >>
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