Our approach

Working collaboratively & creatively with our clients

Our engagements are unique to each organisation based on thoughtful analysis, strategic conversations and scoping of the overall initiative.

We work as co-designers and co-creators with our clients to design a working relationship that has a strong results focus with outcomes pre-negotiated and evaluated at the conclusion.

We aim to schedule, maintain and generate enough continuity and focus over a period of time to deliver the required results.

Once we have agreed to work together, we adopt a three-stage integrated and holistic approach:

1. Understanding your particular situation. This is to check current organisational and team culture, and leadership capacity in order to address engagement, alignment and ownership issues affecting performance and outcomes.

2. The services we design and provide are based on identified and agreed needs and typically include a blend of education, training, consulting, facilitation, coaching and programs. A partnership approach is adopted where we agree on who does what. Our approach is underpinned by applied research and development to capture knowledge and learning.

3. Evaluation. The improvement in capacities for engagement, alignment and ownership is measured against agreed initiative outcomes.

Our focus

• Supporting leadership in establishing direction. This is achieved through a series of well facilitated strategic interventions involving senior leadership. These are co-designed to clarify purpose and direction while taking into account current situations, priorities and desired business outcomes. Our processes are designed to increase awareness and reveal underlying pivotal opportunities to effect more sustainable change and organisational resilience. The outcome is the establishment of clear and strong strategic intent.

• Building leadership and team capacity. Based on the stronger strategic intent, we are able to educate and support leadership and management as they embrace this preferred new direction and help them to turn it into results on the ground that deliver desired outcomes. The aim of this work is to establish a culture of shared leadership by designing training, workshops, facilitating business planning meetings and supporting leaders and teams as they try new things. The learning is transformational and sustained. The outcomes are the business outcomes. We tailor the learning to deliver against negotiated business cases with senior leadership.

• Individual health and well-being. As results are ultimately achieved through people, our work develops each individual’s capacity to care for themselves, develop good work life balance and live in integrity. That is, to learn more who they are, what their strengths are, where they need support and to orient their lives around that.

• Cultural change and resilience. This is very important to us as a service provider. We are committed to the well-being of our fellow man. To this extent we choose to work with those who share the same commitment. This has led to us working extensively with organisations where this passion can make a difference.

The areas and context of our work

Our approach is informed by an effective and unique (to THD) way of framing and modelling a situation developed out of our collective experience and approaches to improving leadership and catalysing organisational change over the past three decades. The Human Dimension Model for Multidimensional Leadership enables a situation to be viewed multidimensionally, and comprehensively analysed and responded to strategically with greater effect.




1. The spiritual dimension focuses on the high-level aspirations and purpose of your organisation, the discovery of soul and natural order particular to the discipline your organisation represents, and having it expressed through the hearts and minds of your people and the meaningful contributions they make. Aspiration and purpose constitute the animating forces behind political endeavour and cultural expression.

2. The social dimension emphasises an understanding of the relationship between your people and your organisation, and focuses on aligning individual and collective will, wisdom and emotion with the aspirations and purpose of the organisation.

3. The structural dimension champions an evolving pattern of well-thought-out formal and informal relationships that, when properly designed, differentiated and integrated, will better accommodate both collective goals and individual differences in a flexible and resilient manner.

Each dimension provides you with a unique perspective. Collectively they provide deep insights into the various complex challenges leaders like yourself, and organisations face today, and will serve multiple purposes; they function as lenses that provide different meanings; they are maps that aid navigation; and they are tools for problem-solving, decision making and getting things done.

All three dimensions (circles) need attention to ensure the health and resilience of an enterprise, and the place of greatest leverage is where the three dimensions overlap.

The dynamics of our approach

When people are engaged and aligned with organisational purpose that is congruent with the natural order inherent in the discipline it represents, and experience ownership of their life and work, both organisation and people become healthy and resilient. The dynamics associated with achieving this state are:

1. Getting engagement. This is engagement, versus disengagement, of the hearts and minds of people as a result of negotiation and strategic thought about what is required and how it is to be done.

2. Ensuring alignment. This is an alignment of natural order, organisational vision, shared values and individual behaviours coming together around team or organisational strategic focus. Alignment means less time spent fixing problems, as there is trust in place to know that even when issues are complex people can decide and act accordingly.

3. Developing ownership. This is individuals understanding their role and owning the quality of their work, a shared leadership culture where trust is high, mistakes are allowed, and a genuine belief that people perform to their best exists.

Our approach will take an organisation or community of individuals through the process of engagement, alignment and ownership focused on the intersection of the spiritual, social and structural dimensions.

Some differences about our approach

The results that you get. You, your team and your organisation become better at what you do; the results are more sustainable and you improve.

Your experience is leveraged. Our unique approach builds on what you already know and adds new dimensions and insights so that you access more of the wisdom and capacities of your people, which means you deliver on your promises more consistently.

Partnership is essential. We partner in a collaborative, respectful way, which keeps you in control of the outcomes and engenders a learning environment of further innovation and improvements in fulfilling your missions.

Depth of experience. We have worked for three decades on providing unique and practical solutions to the kinds of problems and challenges you are now facing.

Our qualifications. We bring with us expertise from the fields of coaching, leadership, education, social science, psychology, environmental science, economics and management.

Transformation occurs. We achieve significant changes in thinking, attitudes, behaviour and strategy.

Our principle-centred approach. We provide well-founded universal principles and practices that over centuries have demonstrated how each person is able make a significant difference in their time.

A series of services and programs

In response to the urgent need to develop shared leadership between individuals, and across organisations and communities The Human Dimension provides consultancy and facilitation services and has designed a series of unique programs that develop people as leaders in their own right. When designing an intervention with clients these services and programs are customised and integrated to meet different leadership and team development requirements.

Consultancy & facilitation services. For leaders and organisations that require consulting and facilitation services on an as required basis to explore options, uncover solutions and take advise on strategies which ensure sustainable change and high levels of commitment and engagement from their staff.

Shaping the Future Program – Employing Multidimensional Leadership. For senior leadership teams who are challenged by complex issues, changing directions and increasing workloads and who need to develop sustainable solutions that deliver against their most important priorities.

The Coach Approach to Leadership & Management Program. For executives, senior managers and leaders in organisations who want to improve their own capacity and to get better results through people.

The Leader Within Program. For leaders and their teams who wish to increase self-awareness as an essential component in becoming more influential and effective communicators and leaders.

Professional Coaching Program. For individual leaders who wish to work with a qualified executive coach to establish and achieve clear goals that will result in improved personal and business effectiveness.

Team Enhancement Program. For individuals and teams working together on committees or in work units who wish to learn how to communicate more effectively, unite more enthusiastically and deal more constructively with issues that arise between them.

Unity Quest Programs. For communities requiring a change journey in this turbulent 21st century, focused on achieving more harmony and unity across race, culture, religion, gender and power differences.

Learn more about these individual programs >>

We can effectively work together if

Personally you are...

  • Questioning where your leadership is taking you and others?
  • Wondering what will effective leadership in the 21st century look like?
  • Finding yourself in the presence of a diversity of ideas and opportunities but not knowing how to access or leverage them?
  • Desiring to add value, explore new ways of thinking, make new meaning of life's challenges and have new opportunities emerge?
  • Wishing for the courage to act on matters that you care most about?

Interpersonally you are...

  • Wanting the key to unlock your team’s latent potential?
  • Wanting a deeper understanding of human dynamics and how to effect change in others?
  • Trying to find what it takes to motivate others?
  • Wishing you had the language and insight to handle difficult conversations?
  • Wondering how to build sustainable performance?

Organisationally you are...

  • Striving to make new meaning of the complex interactions and feedbacks between social, economic and ecological process in order to allow for rapid change?
  • Knowing instinctively that, despite our future not being predictable, there is still a sustainable way forward and wishing you could figure it out?
  • Trying to identify what shifts behind ‘business as usual’ are required for us to establish sustainable and resilient organisations and communities?

If any of these are true for you we can be of assistance.

Learn about distinctions we make >>
Please contact us if you would like to learn more >>

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